Harmony with People, Society and the Environment

In Keith J. Tuckwell's class, Toyota was used as an example of a company that advertises using a mission: “Harmony with People, Society and the Environment”.





Indeed, Toyota’s “hybrid cars” do better for the society and the environment than the conventional cars, but is it really harmonic with the people? If they refer the people here as the consumers, I think Toyota does a good job, but certainly not with the manufactures.

Toyota’s head office is located in Nagoya, Aichi Prefecture. There are also many auto parts manufactures making car components for Toyota. However, we consumers only know about the cars and the reputation of the company. We don’t take our time to think about the deep meaning of “Harmony with People, Society and the Environment”, sometimes the commercials and their marketing strategies can be misleading and even deceiving to us. Like Wal-Mart treats their employee badly, Toyota does not do better with their suppliers, and that’s what has been ignored. Toyota’s suppliers have been struggling with low profit and high competition. Ironically, most of these small manufactures can’t live without Toyota as it is often found to be their only business partner.

However, the profit from Toyota’s order is too low for the manufactures to expand their business, and without expanding, they will never have the opportunity to trade with anyone else other than Toyota. Sadly, the vicious cycle continues to exist behind the shadow of this shinny “Harmony” slogan.  

So what is the real “Harmony with People”? Is it there to only satisfy the consumers’ desire? I am utterly confounded.







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